About Us Capodimonte Limited endeavours to bring you only the finest quality Italian porcelain together with excellent customer service. A selection of our products are available in our Online Catalog for direct purchasing online. If you have any questions, suggestions, or comments then please email us at enquiries@capodimonte-ltd.com.

Making A Purchase Purchasing products from our Online Catalog is very easy. Just browse our Catalog and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to complete your order We accept payment by credit card. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction value to US Dollars or your own currency. We accept Visa, Mastercard, JCB, Switch and Solo. Upon receipt of your order, we will confirm this information and advise you either by email or telephone your order status. For items which are available we will complete the credit card transaction and initiate shipping operations. We do not charge for any available items until they are ready to be shipped. For items which are unavailable and need to be manufactured you will only be charged a 50% deposit with the remainder due upon fulfillment of the order prior to shipping. You may send your credit card information by phone, fax , standard post or over the Internet.

Shipping And Handling Due to the delicacy, fragility and value of our products, they are all professionally packed, insured and shipped by express courier. Please allow up to five working days for the porcelain to be packed.

Delivery Schedule Items will be despatched to you as soon as possible after completion of the credit card transaction, or, in the case of payment by cheque or wire transfer (SWIFT) as soon as payment has been credited to Capodimonte Limited. For available items, please allow up to ten working days for delivery in Europe and North America as the items must be professionally packed. For unavailable items for delivery in the same zones please allow up to sixty days as the items must be manufactured.

Tax Charges For orders made from the UK or the European Union there is currently no VAT to pay on our products. For orders from other countries outside these zones you should contact your local tax office or express courier (DHL, Fedex, UPS) who will be able to advise you as to the import taxes, where applicable, which you should pay upon consignment of the porcelain. Please note: Capodimonte Limited cannot accept liability for payment of customs or excise duties or import taxes.

Credit Card Security This shopping system is on a secure server which means that your credit card information is encrypted or scrambled in the software when the order is placed, using 128 bit encryption, and cannot be intercepted and read by an outside source. The information is only decrypted after it reaches our computer and is not held in clear text on any web site. We know of no documented cases of credit card fraud using our shopping system over the Internet.

Guarantee Capodimonte Limited promises to deliver the finest quality Italian porcelain, reliable shipping and exceptional customer service. If you are not satisfied with your order for any reason, please contact us directly rather than contacting the shipper. We promise to do everything possible to make things right, including, but not limited to, arranging for the return of the porcelain and a prompt credit to your account.

Reaching Us If you need to contact us, please email us at enquiries@capodimonte-ltd.com, alternatively you can telephone us on 0039-0823-623601 or fax us on 0039-0823-969231, or write to us at Capodimonte Limited, 72 New Bond Street, London, W1S 1RR Great Britain.

Privacy Policy Capodimonte Limited does not share your personal information or purchase data with other companies without your prior permission. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. Email from us is optional; please contact us at any time if you do not want to receive email from us.

Remittance Terms Whilst Capodimonte Limited shall make every effort to ensure the porcelain arrives in perfect condition, any claims for damaged goods should be made immediately and directly to Capodimonte Limited within five working days of receipt of goods.

| Home | | Info | | Search | | Email |

© 2000, Capodimonte Limited, All Rights Reserved.