from Capodimonte Limited for
recognising the quality of this web site.
The aim of this page is to serve as a testimonial to both
new and old customers as to the quality of our products as well as to the
excellence of our customer service. If you have purchased porcelain from
Capodimonte Limited, thank you. You are invited to add your comments about both
our products and customer service.
Thanks to from Capodimonte Limited for
recognising the quality of this web site.
To add your comments please click: Add Comments.
The Young Cheats Figurine from the Manufacturers of the Augustus II Collection
Products : Excellent Service : Excellent
"The product is outstanding and so was the personal service I received from getting full product information before I placed the order right through to successful delivery by courier to my home.
I have no hesitation in fully recommending Capodimonte Ltd. to anyone who enjoys fine art and wants (and expects) first class service.
Thank you very much to all at Capodimonte." - Tony Barnes - London UK - 27/04/00
Capodimonte Porcelain Lamp "Lady with Doves" from the Manufacturers of the Ferdinand IV Collection
Products : Excellent Service : Excellent
Patricia O'Brien Boarman - Edgewater, Maryland 21037 USA. - Email : pjobrien@erols.com - 28/11/00
The Seduction Figurine from the Manufacturers of the Maria Amalia Collection
Products : Excellent Service : Excellent
"The Seduction from the Maria Amalia Collection arrived safely and in excellent condition right on my mother's birthday, just how I requested.
Capodimonte Limited provides a variety of breathtaking figurines at affordable prices. I chose "The Seduction" from the Maria Amalia Collection as a birthday present and it surpassed my expectations.
Capodimonte Limited customer service is the best I have encountered on the Web : personalized, courteous, friendly, detailed emails and phone calls guided me throughout the transaction.
Thank you for a safe and smooth transaction. I will keep Capodimonte Limited in mind for future figurine purchases."
Olga Krylova - Saint Louis USA. - Email : okrylova@yahoo.com - 30/07/01
The Watchmaker Figurine from the Manufacturers of the Augustus II Collection
Products : Excellent Service : Excellent
"I ordered the capodimonte piece 1 month previous and was promised delivery within 6 weeks so when it arrived after 4 weeks I was really pleased.
Capodimonte products speak for themselves, excellent, but the quality of service was outstanding. I was kept in touch with at all times either by phone or email and kept fully up to date with what was going on. I will be pleased to shop at this site again and to prove I am real I will post my email for any who are not sure. Any queries will be welcome. Once again, thanks for the service. "
Paul Robinson - England - Email : paul.robinson17@ntlworld.com - 9/11/01
The School Mistress Figurine from the Manufacturers of the Augustus II Collection
Products : Excellent Service : Excellent
Capodimonte Porcelain Figurine No. A200038 "The School Mistress" from the Augustus II Collection was shipped from Italy on a Thursday and received on the following Monday.
This was a special gift for a special occasion. Having never purchased anything over the net before I was quite wary. I checked various references and comments provided not only on the Capodimonte web site but other sources.
All feedback was positive. Dr. Duncan French was exemplary in his commitment to customer service. This included numerous faxes, emails and long distance phone calls initiated by himself from Italy. Due to some extenuating circumstances totally out of his control Dr. French gave me his personal work and home phone number. I would purchase from Capodimonte Ltd again. I highly recommend Dr. Duncan French and Capodimonte Ltd.
By the way the figurine - Absolutely stunning.
Dale Lambert - Vancouver - Canada - Email dlambert@telus.net - 25/01/02
The Last Supper Figurine from the Manufacturers of the Augustus II Collection
Products : Excellent Service : Excellent
The service from Capodimonte Limited was exceptional from beginning to end.
After placing the order I was updated very regularly on the progress of the order. I also received a phone call from Mr French informing me that the ornament had been despatched as well as guidelines on how to unwrap the package. During the call Mr French took time to explain how the ornament was made. The ornament was wrapped to a very high standard. I would certainly have no hesitation in recommending the Company to anyone.
Wishing all at Capodimonte Limited a very Happy Christmas and a Happy New Year.
Continued success with the Business.
Turlough Gorman - Lisburn - Ireland - 24/12/04
Napoleon in Battle I Figurine from the Manufacturers of the Augustus II Collection
Products : Excellent Service : Excellent
Delivery time was excellent and met my requirements even though it was during the holiday season and the busiest time of the year.
The quality of our Capodimonte figurine is excellent and it is a beautiful piece.
Customer service was exceptional and exceeded our expectations. Duncan French was wonderful to work with and extremely helpful and communicative, providing us with the status of the order from the beginning all the way to when it was shipped, and again following up after the shipment arrived. Since we were ordering from the US, the information was greatly appreciated and most helpful. I will continue to purchase figurines from Capodimonte Ltd. in the future.
Denver - Colorado - USA - 03/01/05
Flapper Girl 1922 Figurine from the Manufacturers of the Madame Pompadour Collection.
Products : Excellent Service : Excellent
I felt the product quality and customer service were both excellent and my mother was completely surprised and absolutely thrilled with her figurine.
I have to say that I was amazed by your efficiency and the level of customer service I received. You responded rapidly to all my emails and telephoned me to confirm my order, report on its progress and delivery date. The reassurance and service I received is the best customer experience I've ever had and I would not hesitate to buy from you again. I wish you continued success in your business.
Fiona Hazel - UK - Email hollyhurst@onetel.com - 21/03/05
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